Common Questions

Book a 60-Minute In-Home Massage of your choice for $120 (all-in). Choose from 12 styles of massage guaranteed to relax the body and mind. Our vetted team of massage therapists are trained to tailor each session for maximum comfort. Book today, you won't regret it! For those wanting to enjoy a longer session and self-indulge, book a 90-Minute In-Home Massage of your choice for $160 (all-in) and rid your body of any ache or pain and feel new again! Schedule a 2-hour visit if you're an athlete or someone with tight muscles and could use some extra attention to trouble areas, book a 120-Minute In-Home Massage of your choice for $200 (all-in) and get a full body tune-up! We can accommodate single sessions, couples and groups of any size! There are no extra fees when booking or buying with Massage Club. We take pride in offering our valued client base an easy to understand price structure. Enjoy one price, inclusive of the massage / travel / set-up / tax (no extra fees). Those who wish to receive an insurance receipt may request this on the booking form and a signed receipt will be provided day of session for your claim. Tipping is at your discretion. Any parking fee will be the responsibility of the client to reimburse the provider/s day of (in cash) if a free parking option can not be provided. To save, visit our Gift Card page for the deal of the week.
The therapist requires at minimum a cleared space of around 6 feet by 10 feet or more to be able to manoeuvre around the massage table comfortably.
When booking with MASSAGE CLUB, the therapist/s will arrive to your location about 10-15 minutes early and greet you. While they are setting up, you will be asked questions about your health history, massage style you prefer, type of pressure, and body parts you would like them to focus on so they can tailor the session to your needs. When ready to undress, they will leave the room to allow you privacy while you get onto the table and under the sheet. We have a partial draping policy, so only the area being massaged will be uncovered and you must wear underwear. You are also free to wear anything else that makes you comfortable. Generally you start face down, your face in a cradle so you don’t have to strain your neck. The therapist will “cue” you that the massage is about to begin, and the first touch should be gentle, not a surprise. Their hands should be warm. They use massage oils (scented or non-scented) so that their hands glide smoothly over your bare skin. You can enhance the experience by lighting candles in the room and playing soft relaxing music. If you book a 'chair massage' you remain fully clothed and receive the massage in an upright seated position. MASSAGE CLUB offers 12 different styles of massage, and the best way to figure out what a massage feels like, and what style you like, is to try different therapists and go back to the ones you like. That way you enjoy the long-term health benefits of massage.
The massage should feel good no matter the kind of massage you receive or who the massage therapist is. If you experience any pain or discomfort during the session, there may be more pressure being applied than what your body can handle, so feel free to ask the therapist to use less pressure. Don’t be shy to ask, as they are there to tailor the massage to your needs and may not know the preferred pressure unless you tell them. Listen to your body.
How often you should get a massage depends on your needs and your stress levels. Massage has significant health benefits that are best experienced when you get massage regularly. Typically, once every two weeks is ideal for keeping your muscle tissue pliable and in good shape. If you are in chronic pain or have a special issue to address, you might need to book weekly (or even twice a week) until you feel better. Once you’re feeling good, once a month is probably the minimum for maintaining the health of your tissue. If you start stretching the massages too far out, then your muscles can revert to their old patterns and you’ll have to start all over again to restore their suppleness and pliancy.
Here are some tips adapted from the American Massage Therapy Association to help you enjoy your massage. 1) Don’t eat just before the massage session. 2) Be ready on time. If your therapist arrives and you are in a rushed state, it will take longer to relax. 3) If you don’t want to remove all your clothing, wear what you will be comfortable in that will allow the therapist to work on the areas of your body that need it. 4) Good communication is very important. Before the session, give accurate health information and let the massage therapist know what you want from the massage. During the massage session, speak up if you have any feedback on the amount of pressure, speed of movement, room temperature, music volume, or lighting. 5) Some people like to talk during a massage session, while others remain silent. In general you should do whatever you feel like, and the massage therapist will follow your lead. 6) Breathing helps to facilitate relaxation. People often stop breathing when they feel anxious or a sensitive area is massaged. If you realize this is happening, remind yourself to breath. 7) Try not to tighten up during the massage. Let your massage therapist know if this is happening. They may need to adjust the massage technique being used. They may also be able to help you relax the affected area. 8) If you find your thoughts are racing during the massage, one way to be more “body-centered” and to quiet the mind is to follow the hands of the massage therapist and focus on how the touch feels. 9) If anything happens during the massage that you dislike or seems improper, you have the right to ask the massage therapist to stop, and if necessary end the session. 10) If you are dizzy or light headed after the massage, do not get off the table too fast. 11) Drink extra water after the massage. 12) Allow for some open, quiet time after your massage session if possible. Sometimes one needs a little time to integrate or absorb the results of the massage session or needs some “re-entry” time. Remember, massage has its greatest benefits over time. The therapeutic effects of massage are cumulative, so the more often a person gets a massage, the better he or she will feel and the more quickly one’s body will respond. If you are getting massage to address chronic muscular tension or recovery from a soft tissue injury, more than one session is usually needed, so be prepared to schedule several sessions.
Please book through MASSAGE CLUB for all future appointments. Our massage therapists have signed an agreement to rebook customers they have seen in the past strictly through the company site, and are aware that any direct contact with customer outside of MASSAGE CLUB will risk their account access being permanently removed. Rebooking with the same therapist is made easy, and there is direction on how to do so once inside your client account after you place your first booking!
Our goal is to provide you with excellent customer care and make sure you have the best experience when booking with Massage Club. We guarantee both your satisfaction as well booking confirmation or your money back. We have a 24-hour client cancellation policy: If you choose to cancel a "CONFIRMED" booking, we have the following options... Option 1 - Cancel Booking and pay a $40 cancellation fee by credit card / or PayPal (order will be refunded) *Booking will cancel and update to "REBOOK" status - you can 'Edit' and book again using the same file. Option 2 - Cancel Booking and pay $0 (order will be void) *Booking will cancel and update to "CANCELLED" status - you will not be able to use this same file to book again and any payment applied will NOT be refunded. The exception to the above is if you've placed a booking and we have yet to confirm and it still shows "NEW" status, this you can cancel or adjust at any time without penalty and the 24-hour rule does not apply. If your booking did not connect to the desired provider/s and we informed of a "REBOOK" please 'Edit' this file to a new calendar date or time and we will notify once confirmed. Payment remains applied and you may use the same file until service is completed. In the event we could not confirm the desired provider/s (booked short notice, requested gender or massage style not available, location issue etc) and you are unable to rebook and would prefer a refund on your order we are more than happy to assist. Please email this request to our support team: We have a 24-hour therapist cancellation policy: If the therapist/s cancel a "CONFIRMED" booking within 24-hours of the appointment time, Massage Club will add a $40 Gift Card to your client account as a courtesy credit for your time. You can 'Edit' and book again using the same file and we will re-confirm.
MASSAGE CLUB can be contacted by email or by phone 1.888.552.3331 weekdays, 9AM - 6PM EST. We provide in-home massage service 7 days per week and even on holidays! Book your next appointment from Monday to Sunday, 8 AM - 10 PM.
We provide in-home massage service to clients over the age of 17. A parent or legal guardian must accompany clients under the age of 17 during the entire session. Parent or legal guardian must provide written consent to Massage Club by email at: prior to session date. Clients’ age and name of individual that will be present with them must be acknowledged in the booking "Notes" section when reserving online.
By booking with MASSAGE CLUB all clients understand that massage is designed for the purpose of relaxation. The massage therapist cannot diagnose medical issues/diseases/disorders or perform spine palpitations. It's further understood that any of our website or social media content, videos or massage/nutritional advice should not be construed as a substitute for medical examination, diagnosis, or treatment and that you should see a physician, chiropractor or other qualified medical specialist for any mental or physical ailment that you are aware of. Clients will not hold the massage therapist or company MASSAGE CLUB liable if any harm. Draping will be used during the session – only the area being worked on will be uncovered.
If you have insurance coverage or massage benefits, and require an insurance receipt for a claim you would choose "Insurance Receipt Required" YES on the booking form, and the Massage Therapist will provide a signed receipt day of session for the amount you paid, not the value of the order if you purchased a deal.